| Location | South East |
| Flex Type | Hybrid |
| Role Basis | Permanent |
| Salary | £28k-£33k FTE DoE* |
| Company | Ten2Two, Experts in Flexible Recruitment |
Our client is a fast-growing website agency who manage the design, delivery and maintenance of websites for a broad range of clients. Everything they do is tailor-made to their client’s requirements to create amazing websites that are easy to use, look amazing and are easily found by major search engines.
The Role
Working with a range of clients on a variety of website projects, you will be responsible for supporting the creative and technical process from initial concept to online delivery for smaller website development projects. Ensuring clear communication with clients throughout and ensuring projects are delivered on time and within budget, you’ll liaise with the wider team to ensure projects are run efficiently and follow best practice.
Key Responsibilities include:
Act as a key contact for clients
Responsible for building strong client relationships and reporting on status to all stakeholders
Support the Project Manager to understand client objectives and advise on website features, user journeys and sitemaps to meet and exceed their expectations
Advise clients on cost, available resources, problems and solutions throughout the project
Act as the liaison between the development team and the client
Manage client expectations and provide regular updates to clients and internal stakeholders
Liaise with designers and clients to develop website designs to meet the agreed specification
Own and deliver smaller budget website projects from conception to online delivery
Oversee each project’s financial budget
Support the Project Manager with creation of marketing materials and case studies from successful projects
Identify growth opportunities with existing projects and clients
Ensure all projects remain within the initial scope of work in terms of time and resource
Use company project management software such as Teamwork to assign billing, development, support tasks and to record notes from meetings, emails and telephone calls
Support the Project Management team to schedule and manage project work for multiple projects under design and development
Work closely with the support, QA and Engineering teams to identify challenges and find solutions
The Candidate
Our client’s core values are: Integrity – Inclusivity – Innovation – Intelligence and they’re seeking a candidate that these resonate with. You’ll have a positive, can-do attitude and be a real team player who is looking to join a busy and fun team, working proactively to deliver the best digital solutions for clients.
A minimum 2 years’ experience working with clients in a similar agency environment.
Able to work in a fast-paced environment with the agility to switch between multiple projects
Excellent attention to detail
Highly organized and able to follow company processes to ensure all project work is documented
Strong communication skills with the ability to communicate both to external clients and internal colleagues in writing, in meetings or on the phone
Strong working knowledge of Microsoft Office
Experience working with other online tools such as Teamwork, InVision and Slickplan would be an advantage but not essential.
Experience of working in a digital role or with tech would be an advantage.
Terms
This role is offered on a full or part-time basis (min 30 hrs/wk over 4 or 5 days) and will be based in the company’s office in Tring with some flexibility to work from home (the role will be office based initially, however remote working once or twice a week will be an option once initial training has been undertaken). A salary of between £28k-£33k fte (pro rata if working part-time) is on offer depending on experience. Other benefits include:
25 days annual leave + bank holidays
Generous pension scheme
Perkbox membership
Learning & Development – training budget for each team member
Flexible working
If you would like to use your client focused project management skills in this growing digital agency, please apply today.
*full time equivalent, actual salary will depend on hours worked.
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