Head of HR Operations

Head of HR Operations, 6 Mth FTC, Aerospace organisation, Cheltenham & Remote, £ Competitive, urgent requirement.

Company Overview

Are you a HR professional with experience of working within a HR Shared Services team, providing advice and coaching team members? Have you developed and implemented HR processes? Our client is urgently a Head of HR Operations for a 6 month fixed term contract. As this is an urgent requirement, the client is looking for candidates who have no more than a month / 4 week notice period.

Role description

This role is responsible for providing HR operational support in the UK, ensuring all administrative processes within the HR and on-boarding process are operating effectively. You will be part of the HR team working closely with the Senior HR Business Partner to support all HR related activities. You will need to be comfortable interacting with all levels of stakeholders, be hands-on and comfortable managing multiple priorities.

Key Responsibilities:

• Review and continuously improve HR process and participate in core HR projects
• Develop and implement core HR Service Level Objectives, monitoring and reporting performance on a monthly basis to Head of HR Operations
• Tasking the Service Delivery Team to ensure effective administrative delivery of HR lifecycle administrative processes
• Manage all benefits applicable to the employee population, including annual salary reviews, renewals and the introduction of new benefits and preferred supplier management.
• Responsible for all HRIS systems management in the UK, ensuring:
• workflows are accurate and amended as needed via relevant party
• systems operate effectively and provide services as required to managers and employees
• Act as the identified UK Super User for SAP Success Factors
• Work collaboratively with payroll to ensure the smooth and timely flow of payments
• Remain compliant with all applicable global and UK HR processes and procedures
• Support the Head of HR Operations in developing and growing a professional and engaged team

Person Specification

• Adept at delivering change programmes and leading on HR projects
• Competent leadership skills
• Exceptionally analytical with strong trouble shooter and problem-solving skills
• Highly numerate and a proficient Microsoft Excel user
• Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders and customers
• Fluent in written and spoken English
• Able to effectively develop and deliver compelling presentations and business cases
• Self-motivated, able to work autonomously and collaboratively across teams
• Current working knowledge of UK HR legislation
• Flexible and responsive attitude
• Proficient at multi-tasking, working under pressure and to tight deadlines
• Innovative and creative approach, able to think outside the box
• Exceptional customer orientation
• Excellent attention to detail
• Experience of working in an international organisation with a complex matrix structure
• Evidenced experience of working within a HR Shared Services team, providing advice and coaching to team members
• Track record of developing and implementing sophisticated processes and workflows
• Demonstrable experience of building relationships with key stakeholders and successfully executing projects
• Previous experience of SAP Success Factors is desirable.

Please note

• The post-holder must be able to obtain and maintain UK Government clearances if not already in possession of one.
• The successful candidates must be eligible and willing to undergo security checks before starting (this process can take 4-6 weeks)
• Candidates must have the ability to hold and maintain UK Government clearances.

Hours – Full-time, 6-month contact. 3 days based at the Cheltenham office, 2 days remotely.

Location – Cheltenham (3 days) and remote (2 days).

Salary – £competitive

Closing date –please apply as soon as possible as this is an urgent requirement.

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