Management Information and Planning Manager (Maternity Cover)

Location London
Flex Type Remote
Role Basis Contract / Interim
Salary £50,000
Company Inns of Court College of Advocacy

The Council of the Inns of Court and the Inns of Court College of Advocacy

The Council of the Inns of Court (COIC) is a charity with the object of advancing education in the administration and practice of the law, including promoting high standards of advocacy. COIC advances this principally through the activities of the Inns of Court College of Advocacy (ICCA) which provides leadership, guidance and co-ordination in relation to the pursuit of excellence in advocacy and professional ethics for barristers. The role of the ICCA is now expanding to include the initial vocational training of barristers.

The Bar Course

Reforms introduced by the Bar Standards Board (BSB), permitted the development and delivery of a radically different Bar Course – the essential qualification required for a career as a barrister – with the aim of increasing flexibility, accessibility, affordability and sustaining high standards in the delivery of Bar training.

The ICCA, on behalf of COIC, delivers a new two-part Bar Course which features innovative admissions policies to attract a diverse cohort of students. Features of the course are the high-quality materials and a flexible approach to learning. The cost of training is split into two distinct parts, one of which is an entirely online knowledge course before embarking on the more costly aspect of skills training.

The ICCA’s first Bar students commenced the online course (Part One) in September 2020 and began their skills course in March 2021. Both parts of the ICCA Bar Course are delivered twice a year. There is one recruitment window every year.

The Role:

The ICCA seeks a Management Information and Planning Manager (MIPM) to lead on all aspects of student data collection, management, planning and reporting.

The MIPM will be responsible for the accurate and timely completion of the ICCA’s statutory and other returns, as required by the office for Students, HESA, the Bar Standards Board (the ICCA’s regulator) and King’s College London (the ICCA’s validating academic partner).

The MIPM will lead efforts to ensure the use of data informs the ICCA’s planning, and that staff are proactively provided with data, interpretation and commentary to guide their decision-making. The MIPM will play a key role in the student number planning process, forecasting potential application, offer and enrolment levels, and work alongside the ICCA Senior Management Team to ensure optimum student numbers are consistently achieved.

The MIPM is responsible for the management of our student information and application systems. This includes data imports, reporting and analysis; and system administration, maintenance and small-scale development.

Key Responsibilities:

Reporting to the ICCA Operations Director, the MPIM will have responsibility for:

  • Ongoing management and future development of the student information (Tribal Group’s ebs) and application (Action Starter’s HEIapply) systems. Ensuring a

programme of continuous improvement and development is in place, to best meet user needs and future opportunities.

  • Management of relationships with software suppliers to prioritise system upgrades, development efforts, and escalated support requests. Oversee delivery of excellent user support through training and guidance and helpdesk services.
  • Responsibility for the completion and dissemination of high-quality data and analysis; both in terms of regular/routine reports, and ad hoc requests from colleagues. Understanding the purpose and audience for every such request, and tailoring the output (in both content and format) so that it meets and wherever possible exceeds the expectations of those receiving it.
  • Be a champion for data-driven decision making and a data-led approach to applicants, students and alumni including the development of management and business information reports and insight.
  • Leading on all reporting aspects of recruitment and admissions related analysis, ensuring a data-led approach informs all decision-making processes, and helps meet the ICCA’s stated goal of a diverse and exceptionally able student body. Provide trend analysis and early identification of potential recruitment shortfalls.
  • Acting as ‘subject matter expert’ on both student number and student lifecycle data, and effectively and accessibly present complex management information to senior colleagues, committees, and working groups.
  • Responsibility for staff, student and other surveys to increase the ICCA’s understanding of and engagement with its key stakeholders. Report and promote key findings to enable a culture of continuous improvement and frank self-awareness.
  • Lead and deliver the compilation of statutory data returns, and the development of processes that enable these. Working collaboratively with colleagues in the Registry to ensure that high quality data is collected and maintained. Horizon scanning for new or changed external data return requirements and ascertaining the implications of these changes, and ensuring that action is taken and relevant staff are informed as necessary.
  • Any other reasonable duties as required, including providing assistance at student events and examinations.

Person Specification: Essential

  • Experience of managing effective and compliant student/CRM/Data systems in a large organisation.
  • Demonstrable and comprehensive experience of using student information record systems, and experience of successful software implementation and development projects.
  • Highly developed analytical skills with the ability to interpret and clearly present complex data and information in an engaging and intuitive way, to a range of audiences, using a variety of different methods. Ensuring appropriate data collection and management is in place to underpin this.
  • An understanding of the importance of management information and its role in supporting evidenced-based decision making at a strategic level; ability to proactively identify strategic implications of information and data and a desire to make appropriate recommendations in a timely and insightful manner.
  • Excellent IT skills, including the full Microsoft Office package; and an understanding of SQL to produce analytical and business information.
  • Sound written and oral communication skills, with the ability to effectively articulate concepts to both technical and non-technical audiences.
  • Innovative and proactive approach to solutions and work.
  • Demonstrable experience of working across teams co-operatively and collaboratively.
  • A flexible approach, including the willingness to attend early morning, evening and occasional weekend meetings and events as and when necessary
  • Desirable
    • Knowledge and experience of the compilation of HE or other statutory returns.
    • Knowledge of the Data Futures programme.
    • Experience of working with Tribal Group’s products (SITS, ebs).

The Contract

COIC is seeking to appoint the MIPM on a fixed-term 12-month contract from 9 August 2021 or as soon as possible thereafter. There will be a three-month probationary period.

  • Salary £50,000 per annum
  • 25 days paid holiday plus bank holidays
  • Death in Service Benefit
  • 15% Defined Pension Contribution by the employer (after 3 months)
  • Private Health Insurance (after completion of probation)

Location: The ICCA is based at 33 Chancery Lane, London WC2A 1EN. A flexible working policy is in operation.

COIC values equality and diversity and is committed to ensuring its processes and procedures are fair, transparent and free from unlawful discrimination.

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