Office Administrator

Office Administrator, ethical accountancy practice, Bristol centre, 28-35 hours per week, maternity cover, £25k FTE*

Background

This award-winning accountancy practice in Bristol have built a reputation as a leading provider of audit and accountancy services to small and medium-sized charities. They are a close-knit, people-focused firm. They have strong ethical and environmental credentials, with policies on charitable giving, recycling, fair trade, sustainable transport and green energy.

They are now looking for a maternity cover office administrator. The successful individual will be rewarded with a competitive salary, flexible working arrangements, generous holiday allowance, pension scheme, training and development opportunities, and summer and Christmas social events.

Responsibilities

This is a maternity cover position. The Office Administrators are responsible for ensuring the smooth running of the practice by supporting staff with admin tasks, providing a professional and efficient point of contact for clients, and ensuring the office environment is clean, safe and suitably equipped.

Duties may include:

· Answering the phones;
· Meeting and greeting clients at the office (subject to Covid restrictions);
· Handling incoming and outgoing post and maintaining a post log;
· Handling e-signing of documents via Adobe Sign;
· Handling submission of accounts to Companies House;
· Company secretarial tasks for clients, e.g. filing confirmation statements and annual returns;
· Handling client onboarding, including setting up client files, client ID checks, and issuing engagement letters;
· Banking cheques;
· Managing and ordering office stationery, equipment and general supplies;
· Managing office recycling and liaising with the contract cleaner;
· Nominated fire marshal and first aider;
· Secretarial and administrative support to all staff (typing letters, document editing, proof-reading, printing documents, filing, booking travel and accommodation);
· Assisting with HR administration, including recruitment admin, new staff onboarding and inductions;
· Maintaining the client database;
· Managing the receipt and return of client books and records.

Required Skills:

Competency in MS Office software, especially Word, Excel and Outlook;
Minimum of 3 years' experience in a customer-facing admin role, ideally in a professional practice (accountants, solicitors, architects, etc) or a small firm environment;
Good time management and organisation – ability to handle a busy workload, prioritise effectively and work to deadlines;
Strong attention to detail;
Commitment to excellent client service;
Personable nature and ability to communicate effectively (excellent written and verbal skills);
Bright, capable individual with lots of initiative;
Ability to work unsupervised;
A "can do" approach with a good work ethic.

Hours

This is a maternity cover contract. The client is open to both full-time (35 hours per week) or reduced hours, such as 28 hours per week, spread across 5 days. They are open to later start times and earlier finish times (subject to the need for at least one of the administrators to cover phones/reception)

Salary / benefits

Salary of £25,000 (based on full time hours which are 35 hours per week). This will be pro-rated for part-time hours and for the maternity contract.
NEST pension scheme with 3% employer contribution;
25 days holiday (based on full time hours), plus bank holidays;

Location

Due to the nature of the role (answering phones, greeting clients, handling post), the job will be office-based.

The office is located in Bristol city centre, just off Queen Square and moments away from Bristol’s harbourside. The office is a beautiful contemporary space on the fifth floor with stunning views across the city. They don’t have dedicated parking but they are a short walk from Temple Meads station and are on most major bus routes. We have secure cycle storage and showers. There are several public car parks nearby.

Start date – The role will start in September or October 2021.

*full time equivalent salary – actual salary will depend on hours worked.

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